Employee Experience (EX)
Create an environment that promotes employee engagement, satisfaction, and productivity, generating a motivated workforce aligned with the company’s objectives. Using feedback tools and personalized strategies, enhance talent retention and cultivate a strong and appealing organizational culture. To achieve this, we assist our clientsin implementing Qualtrics EFM software.
Components of an EX program with Qualtrics
Confidentiality
Ensure that the information shared by employees is protected and handled under strict privacy policies. The anonymity of surveys fosters trust and participation in the data collection and analysis processes.
Integration with Multiple Data Sources
It allows for the combination and exchange of information across various platforms and systems, providing a complete and coherent view of the employee experience.
Artificial Intelligence (AI)
Leverage advanced algorithms to identify patterns in employee experience data, generating consolidated insights and personalized recommendations for management that improve decision-making and talent management strategies.
Real-Time Analytics and Management
Monitor and respond to experiences throughout the employee lifecycle, reacting in time to potential problems or opportunities.
Use Cases
Lifecycle
Manage employee experiences at every stage of their lifecycle, from onboarding to offboarding, enabling improved engagement and retention.
360° Evaluations
It provides a holistic view of employee performance by gathering feedback from various perspectives, helping to guide professional development and foster continuous growth.
Engagement
Identify key factors influencing motivation, productivity, and job satisfaction, enabling the development of strategic plans to enhance engagement.
Ad hoc
Collect timely feedback and analyze specific situations that require immediate or short-term attention.
Generate insights that address all aspects
Cross XM allows the unification and analysis of experience data across different areas. Integrate employee survey data (such as engagement and well-being) with customer experience metrics (NPS and CSAT), aligning internal strategies to improve both the work environment and customer experience.
Cross XM
